Our Services

You are great at building your business. We are great at piloting businesses on the web. Let us harness the power of web technologies for you and guide your business to web innovation.

Web Content Management – looking for a way to manage and control your content on your website? Then our Business Jet Website line of products and services are what you need.
E-Commerce – need to sell your products on-line, improve your shopping cart or integrate your shopping cart with third-party applications? Then check out our Charter Jet E-Commerce line of products and services.
Motion Graphics and RIAs – want your site to have that creative, edgy or really super cool feel to it? Then consider our Hypersonic Jet line of products and services.
Enterprise Content Management – trying to improve your data and information management on your site? Then our Private Business Jet line of products and services are for you.
Knowledge Management – having problems getting the right information to the right people at the right time? Our Private Business Jet Intranet and our VIP Jet Social Computing line of products and services can help.
Social Networking – need to get your users talking to each other on your site? Then let our VIP Jet Social Computing line of products and services get your users engaged.
Consulting – need some help with your strategy or planning? Then check out our Flight Plan line of products and services
Maintenance and Troubleshooting – having technical difficulties with your site? We offer on-going Maintenance & Support services whether we built your site for you or not.

Websites

At PilotNorth we consider your website to be like your own virtual Business Jet - it takes you to your customers and once you get there, lets you tell them what you want them to know. It conveys your business style, personality and image and tells them all about your business, your products and your services.

Check out our Business Jet Website options and select the one that is right for your business:

The Business Jet Website is designed to provide a traditional, brochure-style website for your business and is a great place to start developing your online identity if you don’t already have a site on the Internet.
The Transonic Business Jet Website is designed to increase traffic to your website and encourage visitors to remain on your site. It includes a review of your current branding and marketing strategy to identify potential improvements for hitting your target market, a redesign of your website based on the recommendations from the review, and a rebuild or migration of your current website to the new one.
The Supersonic Business Jet Website The Supersonic Business Jet Website is designed to expand your website to handle a higher volume of visitors, improve the user experience, and more fully integrate third-party web services and custom web applications. It includes the implementation of an enterprise level web content management tool that provides content editing, version control and workflow capabilities.
The Hypersonic Business Jet Website The Hypersonic Business Jet Website is designed to provide a web presence for your business incorporating motion graphics and RIAs in an edgy, extremely creative way. It includes a custom design for your website based on using Flash, FLEX, AJAX or Ruby on Rails technologies.
The VIP Business Jet Website The VIP Business Jet Website is designed to provide your customers with an engaging and more interactive experience on your website. It includes the incorporation of such popular personalization social computing tools as My Home, Media Sharing, Member Profiles, Messaging, Friending and Groups, Social Tagging, Blogs, Wikis, Message Boards, Presence, Chat and other related web services.

E-Commerce

At PilotNorth we consider your e-store to be your own virtual Charter Jet, just like a chartered plane bringing vacationers to a resort to enjoy the sunshine and buy souvenirs, the PilotNorth Charter Jet E-Commerce Sites bring your customers to you to enjoy a pleasant shopping experience and purchase the products they need or want.

Check out our Charter Jet E-Commerce Site options and select the one that is right for your business:

The Charter Jet E-Commerce Site is designed to provide a simple e-commerce site with an on-line catalog, along with a shoppng cart with tax management, shipping calculator and order processing capabilities which will get your e-store up and running.
The Transonic Charter Jet E-Commerce Site is designed increase traffic to your e-store and encourage visitors to make a purchase. It includes a review of your current branding and marketing strategy to identify potential improvements for hitting your target market, a redesign of your e-store based on the recommendations from the review, and a rebuild or migration of your current e-store to the new one.
The Supersonic Charter Jet E-Commerce Site is designed to expand your e-store to handle a higher volume of shoppers and purchases, improve the user experience, and more fully integrate third-party web services and custom web applications. It includes a full service shopping cart with features such as inventory management, order management, cross-promotion management, gift certificates and coupons, shipping management, banner advertisement management, customer account management and merchant account integration.
The Hypersonic Charter Jet E-Commerce Site is designed to integrate motion graphics and RIAs with a traditional shopping cart for an immersive user experience for your e-store. It includes a custom design for your e-store based on using Flash, FLEX or AJAX technologies overlaying a full service e-commerce engine.
The VIP Charter Jet E-Commerce Site is designed to provide your customers with a more collaborative experience on your e-store through the addition of social computing features. It includes the incorporation of such popular personalization and social networking tools as user accounts with wish lists and shipping memory, gift certificates and coupons, shoppers' product reviews, e-mail-a-friend, rewards programs for preferred customers, blogs, RSS Feeds, and/or live chat.

Intranets

At PilotNorth we consider your intranet to be like your own virtual Private Business Jet - it takes you to your employees, suppliers and vendors and once you get there, lets you tell them what you want them to know. And because it is Private only the people you want to connect with can get on board.

Check out our Private Business Jet Intranet options and select the one that is right for your business:

Private Business Jet Intranet is designed to establish a brochure-style intranet for a your employees, suppliers and/or vendors, enabling them to have a common and central point of reference for your business's policies, procedures and news.
Transonic Private Business Jet Intranet is designed to increase usage of your Intranet by your employees, suppliers and/or vendors and encourage them to consider it the authoritative source for your company’s news and information. It includes a review of your current branding and communication strategy to identify potential improvements for communicating with your employees, suppliers and/or vendors, a redesign of your Intranet based on the recommendations from the review, and a rebuild or migration of your current intranet to the new one.
Supersonic Private Business Jet Intranet iis designed to expand your intranet to handle a higher volume of employee, vendor and/or supplier users, improve the user experience, and more fully integrate third-party web services and custom web applications. It includes the implementation of an enterprise content management tool that will provide document management, image management and workflow capabilities.
Hypersonic Private Business Jet Intranet is designed to provide an intranet for your business incorporating motion graphics and RIAs in an edgy, extremely creative way. It includes a custom design for your website based on using Flash, FLEX, AJAX or Ruby on Rails technologies.
The VIP Private Business Jet Intranet is designed to provide a secure means of allowing your employees, vendors and/or suppliers to visit each other virtually to communicate, collaborate and share ideas. It includes the incorporation of such popular personalization and networking tools as My Home, Project Spaces (Calendars, Discussions, Document Libraries, Workflow & Task Management etc), Wikis, E-mail Capture, Presence, Blogs, Message Boards, Media Galleries/Libraries and other interactive web services.

Social Computing

Getting your users involved is an important way to keep them engaged and returning to your site frequently. What you need is a plane full of people all sipping their favorite flavor of cappuccino enjoying some good conversation! We can accomplish this by integrating personalization and social computing tools onto your site to create that type of environment virtually.

Check out our VIP Jet options and select the one that is right for your business.

The VIP Business Jet Website is designed to provide your customers with an engaging and more immersive and interactive experience on your website. It includes the incorporation of such popular personalization social computing tools as My Home, Media Sharing, Member Profiles, Messaging, Friending and Groups, Social Tagging, Blogs, Wikis, Message Boards, Presence, Chat and other related web services.
The VIP Charter Jet E-Commerce Site is designed to provide your customers with a more collaborative experience on your e-store through the addition of more personalization and social computing features. It includes the incorporation of such popular personalization and social networking tools as user accounts with wish lists and shipping memory, gift certificates and coupons, shoppers' product reviews, e-mail-a-friend, rewards programs for preferred customers, blogs, RSS Feeds, and/or live chat.
The VIP Private Business Jet Intranet is designed to provide a secure means of allowing your employees, vendors and/or suppliers to visit each other virtually to communicate, collaborate and share ideas. It includes the incorporation of such popular personalization and networking tools as My Home, Project Spaces (Calendars, Discussions, Document Libraries, Workflow & Task Management etc), Wikis, E-mail Capture, Presence, Blogs, Message Boards, Media Galleries/Libraries and other interactive web services.

Popular Add-Ons

Here's a list of the add-ons most often requested by our clients. Some of them are included in some of our product and services packages, while others are not. Any of them can be added to any package you choose. Don't see what you're looking for? That's ok, because this is not an exhaustive list. When you Contact Us for your free initial consultation we can discuss your needs and build whatever you need to fly!

Flash Slide Shows incorporate some basic motion graphics onto your site (usually on the homepage). Motion graphics give you an interesting and perhaps even entertaining way to convey important information to your users.
Media Libraries are a great way to keep your users coming back to your site on a regular basis, especially if you are changing or adding photos, videos or podcasts (audio) often.
Blogs are another way to keep your users coming back to your site often. If you have something interesting and important to say to your user community on a regular basis consider taking up blogging – they’ll be coming to your site often to read what you have to say next!
Wikis are a great way to get your users involved. Unlike most of the popular add-ons, wikis provide a mechanism for users to contribute to your site whenever they have something relevant to add.
Surveys & Polls can be a fun way to engage your users and keep them coming back to your site. They also work great for gathering feedback about your site, your products and services or your employees’ satisfaction.
Web Services are nifty little web widgets that can come from vendors that want you to use their service, public code libraries that are available for download over the Internet or they can be custom created just for you. You may already be familiar with Google Maps and various weather and stock trackers.
The Newsletter Package gives you the ability to publish and distribute information periodically to subscribers who are interested in hearing from you. And the best part is that when your subscriber reads something useful or interesting they pass it on to their friends and colleagues.
The Newsroom Package provides you with an easy-to-use and easy-to-administer online news distribution capability. This is a great way to gather and consolidate all the great things the media is saying about you and make them easy for your users to find.
Event Management Package allows your users to easily view your events calendar, register to attend your events and even pay the registration fee online. Make life easy for your users and increase your attendance at your events!

Consulting

Every jet needs a Flight Plan to get in the air, make the trip and land safely. Our Consulting Services are designed to help you develop the vital parts of your plan that will help ensure that you can safely reach your destination.

Check out our Flight Plan options and select the one that is right for your business:

Branding and Marketing - We have developed a Partner Network to supplement our web technology services with professional branding, marketing and advertising services. We highly encourage our clients to take advantage of these relationships.
Strategic Plans - Maybe you’ve lost your sense of direction and need a map and someone to guide you along the way. We can develop a strategic plan to help you identify your web technology goals and objectives, the kind of site you're going to need to meet your goals and what you'll need to do to keep on target.
Technology Selection - You can't run your site without a platform and some applications to manage and control it. We can help you choose the right servers, applications, tools and services for the kind of site you need.
Communication Strategies - Letting your stakeholders and potential users know how your new site will impact them is important. We can help you identify with whom you need to communicate, how you need to communicate with them and how frequently they need to hear from you.
Change Management Plans - All the changes you’re going through as you add or improve your site may have you and your users a bit frazzled. You may need some help keeping everything under control. We can help keep you in control and bring comfort to you and your users.
Business Process Management - One of the growing pains of an expanding business can be loss of efficiency. We have experience with Lean Six Sigma and other leading business process management techniques and tools that can help you improve your business operations and performance.
Training - Once your site is live, we can arrange it so that we are never more than a phone call or e-mail away through one of our Flight Systems maintenance and support contracts. However, you may decide that you want to train your own Flight Crew and we can help ensure that they are ready to take off once your site is up and running. We offer options for on-site training classes, one-on-one sessions, quick reference checklists and/or custom help files with each of our products and services.

Maintenance & Support

Keeping your jet in top running order takes time and resources and if you don't have either in-house we can help you with routine maintenance and troubleshooting of your system and site. We even have a relocation plan if you decide to change hosting providers.

Check out our Flight Systems options and select the one that is right for your business:

Site Administration Support - The day-to-day activities that are involved in keeping your site up are vital to ensuring your that it is available to your users whenever they need it. We can help you with installing new server and/or software releases, loading system upgrades, and evaluating and installing system patches. We can also help you set up automated system backups and assist with disaster recovery.
Site Maintenance and Troubleshooting Support - Even the best laid plans can go awry from time to time and you'll need to get your system back on track. We offer on-going site maintenance contracts that provide you with technical support for your site on a problem by problem basis. These contracts cover systems, programming and security problem resolution and can even include content editing and business analysis support.
Website Relocation - Changing hosting providers can bring your site to the ground quickly if you don't have a well thought-out plan that is executed flawlessly. We have the experience and expertise to keep your site available to your users during the move.